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General Terms and Conditions

General Terms and Conditions

General Terms and Conditions ONSbazaar GmbH, www.onsbazaar.com

  1. General
    (1) These general terms and conditions (GTC) apply to all offers and services related to the www.onsbazaar.com internet platform.
    (2) Individual contractual agreements take precedence over general terms and conditions.
  2. Signing the contract
    (1) The service descriptions on our website www.onsbazaar.com do not constitute an offer to conclude a purchase contract, such an offer is made only if the customer places an order based on an order placed online or by telephone via the contact form. or in text format. Confirmation of receipt of the order we send later does not mean that this offer has been accepted. The purchase contract is only concluded with the receipt of the order confirmation. If we do not send the declaration of acceptance within 5 calendar days (calculated from the date we receive the order), the client is no longer bound to his offer (this period expires).
    (2) If an acknowledgment of late receipt by the customer has been sent in such a way as to reach him on time if the carriage is done regularly, and the customer has to recognize it, he must notify us of this. Delay immediately after receipt of the notification, if this has not already happened. If the customer delays the sending of the advertisement, the acceptance is considered not late. Otherwise, late acceptance is considered by us as a new offer to conclude a purchase contract, which the customer can accept by giving a statement of acceptance or accepting the goods.
  3. Choice of Law
    The law of the Federal Republic of Germany applies to contractual relations between contracting parties. Apart from this choice of law, there are mandatory consumer protection regulations of the country of the customer's habitual residence. The application of the UN Sales Contract (CSIG) is excluded.
  4. Prices, payment, delivery, shipping costs
    (1) The sales tax (VAT) applicable at the time of order is included in the price.
    (2) We offer the following payment options when signing contracts:
    I. For deliveries within Germany:
    1. Per prepayment
    • Transfer
    • Credit card
    • PayPal
    2. Automatic payment procedure with the corresponding authorization of the buyer
    3. Payment by credit card
    4. Cash on delivery
    II. For overseas deliveries:
    prepayment per
    • Transfer
    • Credit card
    • PayPal
    III. In addition, by arrangement it is possible to collect our goods from our warehouse against cash payment (warehouse location: Onsbazaar GmbH, Daimlerstr. 7, 76185 Karlsruhe).
    (3) All products are delivered within Germany and to https://onsbazaar.com/de/versandinformationen.
    (4) Delivery is via UPS, DHL, post or the manufacturer's own shipping agent.
    (5) Shipping charges can be found at the https://onsbazaar.com/de/versaninformation button in the navigation and product introductions.

  5. Distance Selling Legal Information
    (1) The description of the goods derives from the Internet offering at www.onsbazaar.com.
    (2) Your statutory right of cancellation as a consumer, exceptions to the right of cancellation, early termination, cancellation form, consequences of cancellation, e.g. B. return, return costs and exchange of value can be found under the menu item "Cancellation instructions". https://onsbazaar.com/en/shippinginformation
    (3) Delivery takes place within 5 working days at the latest (Monday - Friday excluding public holidays) after the payment order is given to the sending bank (in case of advance payment) or the conclusion of the contract. cash on delivery or in case of purchase on account).
    (4) We do not provide any customer service, in particular we do not provide any customer service and we do not give ourselves any guarantees.
    (5) There are no out-of-court complaints or remedies to which we are subject.
    (6) All other information about our company, the offer and the processing of the purchase originate from the representations on our website.
  6. Consumer Dispute Resolution Procedure
    Regulation (EU) No 524/2013 (ODR Regulation) on the resolution of online disputes in consumer matters has been in force since 9 January 2016. It applies to the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts or online service agreements between consumers and online retailers and aims to provide a high level of consumer protection in the European domestic market. The possibility of online dispute resolution (OS) should be simple, efficient, fast and cost-effective. convenient out-of-court resolution for disputes. The OS platform forwards properly filed complaints to the responsible (under national law) ADR bodies (out-of-court dispute resolution). The operating system platform is free to use, in the proceedings before the bodies of the ADR, the consumer may incur costs (up to 30.00 EUR) in case of misuse of his application.
    Link to the EU Commission's operating system platform: https://ec.europa.eu/consumers/odr
    Our email address: support@onsbazaar.com
  7. Electronic Commerce Information
    (1) Technical steps to finalize the contract
    See explanations in section 2 of our terms and conditions.
    (2) Contract text storage / printing
    The customer can save the contract text by saving the relevant website on his computer using the "Save As" function in his browser. The print functionality of his browser also gives him the option to print the contract text. We keep the contract texts ourselves and provide them to the customer, if requested, via e-mail or post.
    (3) Correction Opportunity
    The customer can correct their entries at any time during the ordering process by selecting the "Back" button in the browser and then making the appropriate change. The customer can cancel the entire order process at any time by closing the web browser. Also, before submitting the online order, the order overview offers an additional option of correction, in which the customer is informed.
    (4) language
    The only language available for conclusion of the contract is German.
    (5) Code of Conduct
    We are not subject to any special code of conduct (set of rules).
  8. Guarantee
    There is a legal liability for defects in the goods.
  9. Hiding the Title
    1. We retain ownership of the delivered item until all payments in the purchase contract have been received. If the buyer fails to fulfill his contractual obligations, we have the right to demand the return of the delivered product, especially in case of default of payment; In this case, the buyer is obliged to deliver the goods.
    2. The buyer is obliged to promptly notify us of the seizure of the purchase object or other related access or attempts by third parties to access the purchase object, so that we can exercise our rights arising from the protection of property.
  10. Note on Battery Law (BattG)
    If the offer contains rechargeable batteries or batteries, you are legally obligated to dispose of used batteries or rechargeable batteries separately. Please deliver them to a municipal collection point or a local store. Batteries and rechargeable batteries purchased from us can be returned to us free of charge. Batteries or accumulators containing harmful substances are marked with a crossed-out bin symbol and the chemical symbol for the relevant harmful substance (eg "Cd" for cadmium, "Pb" for lead, "Hg" for mercury). You can also find this information in the documents accompanying the shipment.
  11. Damage during transportation
    (1) If the goods are delivered with obvious shipping damage, please report such errors to the supplier immediately and contact us as soon as possible.
    (2) Complaint or neglect of communication will have no consequences for your statutory warranty claims. However, they do help us to assert our own claims against the carrier or shipping insurer.

  12. Right of Withdrawal

    As a consumer, you have the right to withdraw from this contract within fourteen days without giving reasons.

    The cancellation period is fourteen days from the day when you or a third party named by you, who is not the carrier, receives the last goods.

    In order to exercise your right of withdrawal, you must inform us.

    ONSbazaar GmbH

    Odenwaldstr. 56, 63322 Rödermark, Germany

    Mobile: +49 176 81230548

    Email: support@onsbazaar.com


    by means of a clear statement of your decision to withdraw from this agreement (for example, a letter sent by post, fax or e-mail). You can use the attached sample cancellation form for this, but this is not mandatory.

    In order to meet the cancellation deadline, it is sufficient to send the notification that you have exercised your right of cancellation before the cancellation period expires.

    Consequences of cancellation

    If you terminate this contract, we will reimburse you for all payments we receive from you, including shipping costs (excluding any additional costs incurred if you choose a delivery type other than the cheapest standard delivery available). by us), immediately and at the latest within fourteen days from the day we receive the notice of the cancellation of this contract. For this refund, we use the same payment methods you used in the original transaction, unless expressly agreed otherwise with you; Under no circumstances will you be charged for this refund.

    We may refuse a refund until we receive the goods back or until you provide proof that you have returned the goods, whichever is earlier.

    You have returned the goods to us or to ONSbazaar GmbH, Daimlerstr. 7, 76185 Karlsruhe to be returned or handed over. If you return the goods before the fourteen-day deadline, the deadline is met.

    You bear the direct costs of returning the goods.

    You are solely responsible for any diminished value resulting from handling, except as necessary to determine the nature, characteristics and operation of the goods.

    Exclusion or early termination of the right of withdrawal

    The right of withdrawal does not apply to contracts

    - for the delivery of non-prefabricated products for which the individual choice or determination by the consumer is decisive or clearly tailored to the personal needs of the consumer;

    - For the delivery of goods that are perishable or whose expiration date will soon expire; - for the delivery of alcoholic beverages, the price of which is agreed at the date of conclusion of the contract, but can be delivered no later than 30 days after the conclusion of the contract, and the current value of which depends on the fluctuations in the market for which the contract is concluded. the entrepreneur has no influence;

    - for the delivery of sealed goods not suitable for return if, for reasons of health or hygiene, the seal has been removed after delivery;

    - for the delivery of goods, if by their nature they are inextricably mixed with other goods after delivery;

    - for the delivery of audio or video recordings or computer software in a sealed package,

    removed after delivery.

    Sample cancellation form

    (If you want to cancel the contract, please fill in this form and send it back.)

    To who:

    ONSbazaar GmbH, Odenwaldstr. 56, 63322 Rödermark, Germany, support@onsbazaar.com

    • I/we (*) hereby declare the following goods (*)/
      Ordered on (*)/received on (*)
    • Name of the consumer/consumers
    • Address of the consumer/consumers
    • Signature of the consumer/consumers (only if notice on paper)
    • History

    (*) Delete when not applicable.
  13. Security
    The data protection declaration regarding the application of data protection regulations can be found in the separately available data protection declaration.
  14. Copyright Notice
    The photos published on our site and the texts we create are protected by copyright. Unauthorized copying and publication of this (albeit partial) will be prosecuted under § 97 UrhG under criminal and civil law.
  15. Jurisdiction
    For all mutual disputes between the contractual partners arising directly or indirectly from the contractual relationship - data entry - it is considered the place of exclusive jurisdiction provided that the contracting partners are traders, legal entities under public law or private funds under public law.

  16. Severability Clause
    If individual provisions of the contract with the customer, including these General Terms and Conditions, are or become invalid in whole or in part, or if the contracts contain a gap, this will not affect the validity of the remaining provisions.

    Karlsruhe, 1 February 2022

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